Shipping & Returns

Where we ship and what it costs

Market	Cost	Free over	Transit	Duties & taxes
International (USD)	$14.99	$99	6–14 days	Any import duty or tax is collected by the carrier before delivery.
United States (USD)	$9.99	$75	5–10 days	Duties and FDA prior notice are handled by us. The price you see is the price you pay.
United Kingdom (GBP)	£7.99	£60	5–10 days	UK import VAT is included at checkout. No surprise fees at the door.
UAE & Gulf (AED)	AED 35	AED 275	3–7 days	Personal saffron imports up to 500 g clear duty-free in the UAE.
Australia (AUD)	$14.99	$110	6–12 days	Retail-packed saffron needs no import permit in Australia. No GST is charged under the AUD 1,000 threshold.
Canada (CAD)	$12.99	$100	6–12 days	Orders over CAD 20 may attract GST/HST collected by the carrier.

Orders leave Srinagar within two working days. Every parcel carries its lot code and a lab summary so customs can see exactly what is inside. Saffron is a shelf-stable dried spice; it needs no cold chain.

Returns

Unopened vials can be returned within 30 days of delivery for a full refund; email us for a return label. Opened vials cannot be resold, but if your saffron is not what we printed on the label, read on.

Double-money-back purity guarantee

If an independent ISO 3632 laboratory test shows your vial below the category printed on its label, send us the report and we refund twice what you paid. We have never had to.

Lost or damaged parcels

Every parcel is tracked and insured. If tracking stops for more than 10 days past the expected window, we resend at our cost.